No call centre, no phone tree, no lead-generation service selling your details on to six other facilities. You call this number and someone here answers it.
5353 N Toben Ct
Bel Aire, KS 67226
A quiet residential street in Bel Aire, minutes from Wichita, Kechi and Park City. There is easy parking directly outside.
The house is staffed around the clock, so there is always someone here. Visits and tours are best arranged between 9am and 6pm, but call whenever — including evenings and weekends, which is when most families are able to think about this.
We will call you back the same day, usually within a couple of hours.
How it works
Nobody enjoys this process. We try to make it as few steps as it can honestly be, and to tell you where you stand at each one.
Tell us roughly what is going on. In ten minutes we can usually say whether we are a plausible fit and whether we have a room.
Come and look properly. Meet the caregivers, see the room, eat a meal if you can. Bring whoever else in the family needs to be comfortable with the decision.
Our nurse meets your family member, reviews medications and history, and writes the care plan. This is also where we confirm honestly that we can meet the need.
The residency agreement, the rate in writing, anything billed separately, and the physician orders and health documents Kansas requires.
Bring their own quilt, chair and photographs. We keep the first day quiet and deliberately unhurried, and we will call you that evening to tell you how it went.
Do not wait until you have all of this to call. We will help you work out what is actually needed and what can follow.
The room comes furnished, but it should end up looking like theirs. Residents settle much faster when it already feels familiar.
Before you call
No, though it helps. You are welcome to call ahead and come the same day, and we would honestly rather you visited at a mealtime unannounced than saw a staged version of the house.
Nothing at all. If you happen to have a current medication list or recent discharge paperwork it helps us give you a faster answer, but do not delay a visit to gather documents.
Usually yes, and it often goes better than families expect — seeing an ordinary house with a kitchen and a garden is very different from imagining "a facility". You know them best, so it is your call.
From first call to move-in is often a week or two, and can be a few days in an urgent hospital discharge. The pace is usually set by the assessment and physician orders rather than by us.
Sometimes. With only seven rooms, availability changes week to week. Call and we will tell you exactly where things stand rather than keeping you hopeful.
